🔒 Personal Data Protection

db188's Privacy Policy

Your personal information is very important to us. This policy describes how db188 collects, uses, and keeps your information secure.

Last Updated: This privacy policy may be changed at any time. Continued use of this platform after any changes take effect will be considered acceptance of the updated policy.

1

Introduction & Scope of Application

db188 is an online casino and betting platform operated for Bangladeshi players. When you use our website, create an account, make a deposit, withdraw funds, or contact us, we collect certain information. This privacy policy explains what that information is, why it is collected, how it is used, and what your rights are.

This policy applies to all services on db188 — slots, baccarat, cricket betting, win drop, or any other section. By using our platform, you are considered to have accepted this policy.

2

What Information We Collect

db188 may collect the following types of information:

  • Identity Information: Name, date of birth, national ID number (for KYC verification).
  • Contact Information: Email address, mobile number.
  • Financial Information: Deposit and withdrawal amounts and methods (bKash, Nagad, Rocket, bank transfer) — we do not store full card or bank account numbers.
  • Usage Information: Login times, gaming history, betting records, session duration.
  • Device & Technical Information: IP address, browser type and version, operating system, referral URL.
  • Cookie & Tracking Information: Cookies are used to improve user experience and prevent fraud.
3

Purpose of Using Information

db188 uses collected information for the following purposes:

  • Creating accounts and verifying identity.
  • Processing financial transactions (deposits and withdrawals).
  • Providing bonuses, promotions, and VIP benefits.
  • Customer support — via live chat and email.
  • Ensuring platform security and preventing fraud.
  • Monitoring responsible gaming policy.
  • Improving services and analysing user experience.
  • Meeting legal obligations and conducting audits.

Your information will never be sold to third parties. Information may be shared only to the minimum extent necessary with partners required to operate the service — such as payment processors and security providers.

4

Information Sharing & Third Parties

db188 may share your information with third parties in a limited way in the following circumstances:

  • Payment Service Providers: With bKash, Nagad, Rocket, and banking partners — solely to complete transactions.
  • Technology Partners: Those who manage platform hosting, security, or analytics — under strict confidentiality agreements.
  • Legal Requirements: Where disclosure of information is mandatory under a court order or government directive.
  • Fraud Prevention: With the relevant authorities to investigate suspicious activity.

Outside the reasons above, none of your information is transferred to third parties and it is never used for advertising purposes.

5

Information Security Methods

db188 adopts industry-standard technical and organisational measures to protect your personal information:

  • SSL Encryption: All data transfers are secured through SSL/TLS encryption.
  • Firewall & Anti-Fraud Systems: Advanced security layers to prevent unauthorised access.
  • Restricted Access: Only authorised personnel can access your information.
  • Regular Security Reviews: Regular audits are conducted to identify and resolve system vulnerabilities.

While we are committed to ensuring the highest level of security, no digital system is 100% secure. You are also responsible for keeping your account password confidential and not sharing it with others.

6

Data Retention Period

db188 retains your information only for as long as necessary. Generally:

  • Identity and financial information is retained while your account is active.
  • Records may be kept for a specified period after account closure due to legal obligations.
  • Transaction records are retained for the period required under financial regulations.
  • Once the retention period ends, information is securely deleted or anonymised.
7

Cookie Policy

Cookies are small text files stored on your device. db188 uses cookies for the following reasons:

  • Essential Cookies: Maintaining login sessions, managing security tokens.
  • Functional Cookies: Remembering language preferences and interface settings.
  • Analytics Cookies: Understanding site usage patterns and improving services.
  • Fraud Prevention Cookies: Detecting suspicious activity.

You can control cookies by changing your browser settings, though this may limit some features of the platform.

8

Your Rights & Choices

As a registered user of db188, you have the following rights:

  • Access: The right to know what information we hold about you.
  • Correction: Request to correct inaccurate or incomplete information.
  • Deletion: Request to delete your information in certain circumstances (subject to legal obligations).
  • Restrict Processing: The right to object to use of your information for specific purposes.
  • Data Portability: Request to receive your information in a portable format.

To exercise these rights, please contact our support team. We will process your request as quickly as possible.

9

Protection of Minors

db188 is operated for users aged 21 and over only. We do not intentionally collect any information from minors. If we are informed that a user is under 21, their account will be closed immediately and the associated information will be deleted.

10

Marketing Communications

If you consent to receiving our promotional messages or offers, we may send you information by email or other communication channels. You may withdraw this consent at any time. Withdrawing consent will not affect the sending of necessary transactional or account-related messages.

11

Changes to This Policy

db188 reserves the right to update this privacy policy at any time. If changes are made, the updated date will be shown on this page. For significant changes, we will endeavour to send a notification to your registered email. Continued use of the platform after any changes will be considered acceptance of the revised policy.

12

International Data Transfers

db188 uses internationally standard data centres, so some information may be stored on servers outside Bangladesh. Regardless of where information is stored, the protection standards described in this privacy policy are maintained. We ensure that third-party service providers take adequate measures to protect data.

Contact

Privacy-Related Enquiries

If you have any questions, requests, or complaints regarding your privacy, please contact us. db188's support team is available 24/7 to assist in Bengali and English.

You can get instant support via live chat.

Send detailed requests by email:

[email protected]

Your trust and privacy at db188 are our highest priority. We are committed to handling your information responsibly at all times.